Vehicle hire booking system

The problem

A typical independent hire business takes bookings by phone, email and social media, then keeps track of them in a paper diary or shared calendar. Standard booking tools don't understand that a vehicle needs cleaning and checking between hires, that some customers need a minibus and a driver, or that deposits vary by vehicle and length of hire. The result is double bookings, gaps that could have been filled, and staff time spent confirming, reminding and chasing.

What we'd build

A customer-facing booking flow shows genuine availability for each vehicle type, calculated from the fleet, existing bookings and turnaround rules. Customers choose dates, add extras, upload licence details and pay a deposit securely online. Staff see a fleet calendar by vehicle, can move or extend bookings, record check-out and return condition with photos, and take the balance at collection. Confirmations, reminders and post-hire follow-ups are sent automatically.

Key features

• Availability calculated from fleet, bookings and turnaround rules
• Online deposits and balances through a payment provider
• Fleet calendar with drag-to-reschedule
• Driver and licence details captured before collection
• Condition checks with photos at check-out and return
• Automatic confirmations, reminders and review requests