Hosting, Support & Management
Ongoing care for the websites and systems you rely on.
Launch day is the start, not the end. We host, maintain, support and keep improving websites and applications, so they stay secure, fast and useful as your business changes.
- Pricing
- Custom monthly fee, quoted
- Delivery
- Delivered by Logic NI
What hosting, support & management covers
Digital systems need looking after. Software needs security updates, hosting needs monitoring, integrations change, and businesses need new features. Without someone responsible, small issues build up until something breaks at the worst possible moment.
We offer support at different levels. Free website customers can choose the optional Managed Website plan. Any website can have maintenance, as one-off work or ongoing. Applications we build, or that others built, can be covered by software maintenance. And businesses that want an ongoing digital partner can agree a retained arrangement for development, support and advice.
Support arrangements are quoted individually based on what is covered. We are clear about what is included and what is not: our support covers your websites, applications and digital systems, not general IT such as computers, printers or email mailboxes.
Hosting, Support & Management
Services in this area
Hosting & Infrastructure
Website and application hosting, domains, DNS, SSL and cloud deployment.
Learn more ServiceSoftware Maintenance
Monitoring, bug fixes, security and dependency updates, and performance work.
Learn more ServiceRetained Development & Support
An ongoing arrangement for development, support, marketing help and digital advice.
Learn more ServiceManaged Websites
Our optional monthly plan: monitoring, backups, maintenance and occasional small updates.
Learn more ServiceWebsite Maintenance
Updates, fixes, security and performance work for websites built by anyone.
Learn moreProblems we solve
Sound familiar?
No one responsible
Nobody owns the website or system after launch.
Security risk
Out-of-date software and unmonitored hosting.
Slow changes
Every small change becomes a new project with a new supplier.
No roadmap
Systems stand still while the business moves on.
Benefits
What you get
- Peace of mindMonitoring, backups and updates handled.
- One point of contactA team that already knows your systems.
- Continuous improvementRegular enhancements instead of occasional rebuilds.
- Clear scopeEveryone knows what is included.
Typical deliverables
Every project is scoped individually. These are the elements most often included.
- Managed website plans
- Website maintenance
- Software maintenance
- Website and application hosting
- Domain, DNS and SSL management
- Monitoring and backups
- Retained development and support
- Digital advice and technology planning
Examples of what this looks like
Managed free website
Ongoing care and small updates for a free website hosted with us.
Application support
Monitoring, fixes and updates for a booking system or portal.
Retained development
A set amount of development and support time each month.
Digital partner
Ongoing advice, marketing support and improvements across all your systems.
Who it's for
- Businesses with websites or systems that matter to daily operations
- Companies without in-house developers
- Businesses with software built by a previous supplier
- Growing businesses wanting a long-term digital partner
Relevant industries
Process
How we work
- 01
Review
We look at what you have, how it is hosted and what condition it is in, and tell you honestly what needs attention.
- 02
Onboard
Access, backups, monitoring and documentation are set up so nothing depends on guesswork.
- 03
Maintain
Updates, security patches and small changes are handled on a regular schedule.
- 04
Respond
When something breaks or needs changing, you have one place to ask and a clear record of what was done.
- 05
Improve
We suggest improvements when they are worth making, and quote them separately where they are larger pieces of work.
FAQs
Common questions
More answers on our FAQ page, or ask us directly.
Do you provide IT support?
No. Our support covers websites, applications, hosting, domains and digital systems. Computers, printers, networks, mailboxes and general Microsoft 365 or Google Workspace administration are not included.
Can you support systems we did not build?
Often, yes. We start with a review to understand how they are built and hosted before agreeing support.
Are there fixed support packages?
No. Support is quoted based on your systems and needs, so you are not paying for things you do not use.
Do you offer guaranteed response times?
Only where agreed in writing as part of a support arrangement.
Related services
Often combined with
Managed Websites
Our optional monthly plan: monitoring, backups, maintenance and occasional small updates.
Learn more ServiceWebsite Maintenance
Updates, fixes, security and performance work for websites built by anyone.
Learn more ServiceHosting & Infrastructure
Website and application hosting, domains, DNS, SSL and cloud deployment.
Learn more ServiceSoftware Maintenance
Monitoring, bug fixes, security and dependency updates, and performance work.
Learn more ServiceRetained Development & Support
An ongoing arrangement for development, support, marketing help and digital advice.
Learn moreTalk to us about hosting, support & management.
Tell us what you're trying to achieve. We'll recommend the right approach honestly, and only quote once we understand what you need.